
Birdstop is a leader in operating Beyond Visual Line of Sight (BVLOS) with six industry-leading FAA approvals for drone operations without personnel on location. The company prioritizes safety and compliance, enabling users to command fleets in cleared airspace with over 50 backend validations per second. Birdstop's patented technology ensures safe and automated usage of low altitude airspace, making it a key player in sectors such as utilities, energy, public safety, and government. The team comprises data scientists and engineers with backgrounds from Google Loon, NASA, and other notable organizations, driving innovation in airspace management.

Birdstop is a leader in operating Beyond Visual Line of Sight (BVLOS) with six industry-leading FAA approvals for drone operations without personnel on location. The company prioritizes safety and compliance, enabling users to command fleets in cleared airspace with over 50 backend validations per second. Birdstop's patented technology ensures safe and automated usage of low altitude airspace, making it a key player in sectors such as utilities, energy, public safety, and government. The team comprises data scientists and engineers with backgrounds from Google Loon, NASA, and other notable organizations, driving innovation in airspace management.
Company
Birdstop, Inc. is an American drone technology company. Made possible by its recent breakthroughs in regulatory approvals and AI systems, Birdstop drones can operate continuously in a fully automated mode without personnel onsite. Birdstop systems actively serve our nation's critical infrastructure and public safety organizations with rapid response capabilities.
Role
In this role, you will take charge of key client relationships from the moment the contract is signed and drive them forward vigorously. The Implementation Manager serves as the primary point of contact for enterprise and government clients, responsible for ensuring successful deployment, onboarding, adoption, and usage. You will build strong, trusted relationships with client stakeholders, be the bridge between clients and Birdstop’s engineering team, align Birdstop technology with client business objectives, project manage the deployment and adoption of our product, and drive measurable outcomes that lead to long-term partnerships.
Candidate
The ideal candidate has exceptional client-facing skills and a proven ability to manage high-value, enterprise accounts. Existing knowledge of the industries that Birdstop services will be preferred. The role will be put in complex, multi-stakeholder environments and require being equally comfortable discussing technical details with operational teams and ROI with executives. The ideal candidate will be incredibly well organized and meticulous at CRM documentation, thriving in managing several projects at once that involve multiple client stakeholders and multiple internal subteams. The candidate must be highly responsive and fast to act (measured in minutes and hours) on client and regulator requests for information. Ability to produce written deliverables quickly and succinctly is a must in this role. This role, like every role at Birdstop, will often be put into unpredictable situations with unforeseen challenges. In some of these cases, it will be the first time facing this challenge for anyone at Birdstop or in the industry at large. The candidate must be able to meet unprecedented problems head on, make sound judgements, and act quickly.
Key Responsibilities
1) Upkeep CRM with client relationships
2) Understand the state of the product
3) Head client communication
4) Create client deliverables
5) Organize and oversee deployment
6) Teach clients how to use the product
7) Communicate progress made on reported issues
Basic Requirements
Preferred Qualifications
Salary Range
$73,539.79-$104,478.02 per year
What We Offer
If you have read the above and feel strongly about this role, please submit your resume with why you are interested in this role and this company specifically
to sophie@birdstop.io .