Your Contribution: Key Responsibilities

• Client Relationship Stewardship: Serve as the primary point of contact for our German-speaking clientele, building robust, trust-based relationships to guarantee their satisfaction and loyalty. You'll function as a strategic advisor, comprehending client objectives and recommending solutions perfectly aligned with their business imperatives. Expect to maintain consistent, transparent communication with both clients and our internal teams to ensure seamless operational flow.
• Strategic Market Expansion: Uncover opportunities to broaden our service offerings within existing accounts by introducing innovative solutions. You'll conduct in-depth market research to discern industry trends, allowing for the astute positioning of our solutions. Furthermore, you'll contribute to the planning and execution of account strategies designed to maximize revenue and client success.
• Project Leadership & Delivery: Manage the full scope of digital projects, ensuring strict adherence to timelines, budgetary constraints, and quality benchmarks. You will coordinate extensively with internal departments—including sales, marketing, and technical teams—to deliver premier solutions. Tracking key performance indicators (KPIs) and project deliverables will be essential to ensure unparalleled client satisfaction.
• Data-Driven Insights: Analyze performance data from campaigns and projects to furnish clients with valuable insights and recommendations for enhancement. You'll prepare periodic reports and present findings to stakeholders to facilitate informed, data-driven decisions.
• Proactive Problem Resolution: Swiftly and effectively address client concerns and operational hurdles. You will mediate between client expectations and our internal capabilities, always striving for mutually beneficial outcomes.
• Collaborative Team Player: Work closely with cross-functional teams to exchange knowledge and refine operational processes. You'll also have the chance to mentor and provide support to junior colleagues, fostering a positive and cohesive team environment.
• Essential Language Skills: You must communicate fluently and professionally in German when interacting with clients and German-speaking internal teams. English proficiency is required for internal reporting and wider team collaboration.

Who We're Seeking: Candidate Profile

• Bilingual Capability: Native or near-native German proficiency (C2 level) is mandatory, alongside strong English skills (at least B2 level).
• Academic Background: A bachelor’s degree in Business Administration, Marketing, Communications, or a related discipline.
• Professional Experience: Previous experience in business development, account management, or client relations is highly advantageous. Experience working with Google or other major technology companies is a significant asset.
• Core Competencies: Exceptional interpersonal and negotiation abilities, with a profound commitment to client satisfaction. Highly organized with excellent multitasking capabilities, comfortable overseeing multiple projects concurrently. An analytical mindset, adept at transforming data into strategic insights.
• Industry Insight (Valued): Familiarity with the digital marketing or e-commerce sectors is a plus.
• Personal Attributes: Self-motivated, adaptable, and eager to excel within a dynamic, hybrid work setting.

Our Employee Value Proposition: What We Provide

• Attractive Remuneration: A competitive compensation package commensurate with your experience and market standards.
• Relocation Support: For those moving to Barcelona, we offer assistance with travel and accommodation to ensure a seamless transition.
• Flexible Hybrid Model: The option to work remotely three days a week, with two days in the office for collaborative engagement.
• Comprehensive Benefits: Full health and life insurance coverage to safeguard your well-being.
• Career Trajectory: Extensive opportunities for professional development, training, and internal advancement.
• Direct Partnership: Engage directly with Google on influential digital initiatives.
• Inclusive Culture: Join a diverse, inclusive, and forward-thinking organization where your contributions are deeply valued.
• Additional Perks: Paid time off, pension contributions, bonus structures, wellness programs, and more.

Embrace Life in Barcelona

Barcelona epitomizes the perfect fusion of rich cultural heritage and a modern, vibrant lifestyle. From its globally renowned beaches and exhilarating nightlife to a thriving tech scene and stunning architecture, Barcelona provides a unique backdrop to advance your career while savoring an exceptional quality of life.