
Parahelp automates complex customer support workflows so software companies can resolve tickets faster without adding engineers. It provides an AI support agent that connects to ticketing systems and…

Parahelp automates complex customer support workflows so software companies can resolve tickets faster without adding engineers. It provides an AI support agent that connects to ticketing systems and…
What they do: AI agent that automates and resolves customer support tickets end-to-end within existing ticketing systems
Founders: Anker Bach Ryhl and Mads Lunau Liechti
Founded: 2024
Industry: Administrative Services (B2B SaaS)
Integrations: Zendesk, Intercom, Front, Stripe, Slack, Linear
Security & compliance: SOC 2 Type II and GDPR
Customer support automation for software companies — reducing manual ticket handling and accelerating resolution times.
2024
Administrative Services
3200000
Seed announced alongside Series A; reported seed amount $3.2M led by Hidden Capital
18000000
Series A announced Sept 11, 2025; reported amount $18M led by Alt Capital
Crunchbase lists a Pre-Seed round with Y Combinator
Crunchbase lists an earlier Pre-Seed round with investors including byFounders and Skyfall Ventures
“Alt Capital, Hidden Capital, Y Combinator, Skyfall Ventures, Perplexity Fund, Hanabi Capital, Blake Robbins, Christian Reber, byFounders”
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TL;DR:
As a Founding Front End Engineer at Parahelp, you’ll focus on building fast, reliable, and intuitive user interfaces for the Parahelp Assistant - the interface for managing the Parahelp Agent. You’ll work closely with our designer, translate product ideas into polished front end experiences, and ship production grade UI that helps software companies like Perplexity, ElevenLabs, Photoroom, Replit, and Framer automate support tickets end to end.
What you’ll do:
You might be a fit if:
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