General information
Location
Bay of Plenty, Gisborne, Hamilton, Matamata, Mt Maunganui, Rotorua, Taupo, Tauranga, Te Awamutu, Thames
Expertise
Networks, Technology
Job Level
Entry, Graduate, Experienced
Employment Type
Permanent full-time
Close Date
13-Mar-2026
Ref #
63426
Description & Requirements
At Entelar Group we believe information and communications technology (ICT) in all its forms should be seamless, easy and something our customers should never have to worry about. Thats because New Zealanders being able to connect with other New Zealanders and the world is the key to keeping this country working.
From building cell sites and burying the fibre cables that connect our network safely, to ensuring IT hardware and software solutions are tested, distributed, implemented, and maintained, to even making sure our handsets work and are repaired quickly and efficiently, we cover it all. A one-stop shop providing continuous, end-to-end solutions to keep NZ connected – backed by superior service, unequalled expertise and leading technical and engineering know how.
About the Role:
We are seeking a Field Engineer who is passionate about technology and problem solving, someone who can get stuck in and get things done, but also possesses excellent customer service skills, is friendly, outgoing and a team player. The role is based in the Waikato, Bay of Penty and Gisborne areas. The successful candidate will also have experience in supporting (including build capability) the following networking technologies:
Day to day you will:
- Be carrying out technical work in the field, including Exchange, Datacentre, Government and Customer environments
- Be working with NOCs, Lev 2 support, customers, vendors and 3rd parties
- Be multi-skilled as you maintain wide range of telecommunications network equipment
- Be leveraging on your experience to carry out fault analysis and maintenance support on different networks
- Carry out fibre build and provisioning work
- Operate fibre and telecommunications test instruments
- Be aware and compliant in Health & Safety
- Be resourceful, and innovative but know when to escalate issues.
What experience you'll bring:
More than 5 years’ relevant telecommunications experience, with a desire to grow your skills in new technologies
Knowledge of Exchange, Datacentre, Government and Customer environments
Experience working in high-pressure environments, as well as the ability to adapt to change, and changing technologies
Experience in fault analysis and maintenance support
Experience in Field Support for ISP equipment including IP, Ethernet and PSTN
Experience in Network Transport technologies including Legacy and OTN
Fibre build and provisioning experience including ODF patching and tie cable installation
Good Network build understanding and capability
Ethernet and Switchboard cabling experience
Experience and understanding around operating fibre and telecommunications test instruments
Health & Safety aware and compliant
Excellent customer service skills
WHY CHOOSE US:
Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai
We are constantly looking for ways to build a more inclusive culture. Our vision is for diversity and inclusion to be “how things are done here”, embedded into our day-to-day activities, standards, and business practices. We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability.
Sustainability: Toitū
Sustainability is a key focus for us. We are dedicated to supporting Aotearoa New Zealand’s recovery and economic transformation. The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion.
Benefits: Awhina
Our people matter and we make sure we look after them. As a valued employee of Entelar Group we’ve got our people covered with a range of leading benefits including:
Due to the nature and urgency of this role, we are only considering applicants that are based in New Zealand with permanent residency, citizenship, or a valid work visa (with at least 18 months remaining).
Position Description
Networks - Field Engineer Role - Waikato.pdf
