Location
: Hybrid (London Office)
Salary
: Competitive, plus bonus and share options
About Us
Bolt Insight is the first real-time digital market research platform driven by people’s unique behaviours and interests. We are on a mission to unite our clients with their consumers through pioneering solutions and technology to maximise human insights and innovate!
About The Role
We are building an AI-powered platform that will transform how Bolt Insight delivers consumer intelligence to clients. As Engineering Manager, AI & Data (Hands-on), you will lead the development of our core AI systems while actively contributing code, especially in the early stages.
Responsibilities
- Building the AI & Data function from the ground up, designing the technical foundation, delivering production-ready AI capabilities, and gradually forming and leading a small, high-impact team.
- You will work closely with the CTO and have direct impact on product and business outcomes by building & leading a Snowflake-based AI platform using Cortex AI for LLM inference, embeddings, and vector search.
- Retrieval-Augmented Generation (RAG) systems surfacing insights from over 10 years of proprietary research.
- Building client-specific AI agents that understand business context, research history, and preferences
- Produce APIs serving intelligent responses to internal tools and client-facing applications.
- Fine-tuning pipelines for custom models aligned with Bolt Insight’s research methodology.
Leadership & Ownership
- Act as a hands-on technical leader, writing production code and shaping core architecture in the early phase.
- Build and lead the AI & Data team, including AI Engineers and Data Scientists.
- Own delivery, technical standards, and engineering best practices for AI systems.
- Collaborate closely with Product and Engineering stakeholders to translate requirements into scalable solutions.
Requirements
- Must Have 5+ years of software engineering experience, with 2+ years focused on ML/AI systems.
- Strong Python skills with production experience and hands-on experience building LLM-powered applications (RAG, embeddings, prompt engineering).
- Experience with cloud data platforms and modern data infrastructure, with proven track record of shipping ML systems to production.
- Strong communication skills—ability to work with technical and non-technical stakeholders
Nice to Have
- Experience with model fine-tuning and customization.
- Background in market research, consumer insights, or B2B SaaS.
- Experience leading or mentoring engineers.
- Familiarity with ML evaluation frameworks and monitoring.
What You Can Expect
Bolt Insight is a maturing, ambitious and progressive start-up. We are a diverse team with a strong work ethic and mission to deliver HUMAN FIRST market research.
Our clients love experiencing EXCEPTIONAL GROWTH through our innovative solutions and approach and the support that they receive across our whole team, which makes working here very rewarding.
We support our people by creating community, offering flexibility and plenty of opportunity for you to explore your own ideas and take on more responsibility and OWN IT – all this, makes Bolt Insight a pretty awesome place to be.
We have an office in London, and we offer remote working, we STAY CURIOUS to how our people can combine their work and life, with a focus on contribution.
Why work for Bolt Insight?
Your Work Will Make a Huge Impact And Your Voice Will Be Heard. Besides Your Salary, This Is What’s In It For Boltee’s
- Hybrid working, also the opportunity to work in a nomadic way – we’re open, just talk to us about your dreams!
- A flexible working environment
- Stock Options
- Private Medical Insurance through Vitality
- Pension
- Business referral bonus
- Employee referral bonus
- Getting together as a team, virtually (to combine the global gang), or locally!
- In-house recognition awards to celebrate our ‘lightening bolts’’
We’re looking for somebody with initiative who can see both the business and their own growth path. It is a great time to join our team, so what are you waiting for…if all that sounds like a good fit then we can’t wait to hear from you.
