Director of Security Engineering | Parloa · Teeming.ai
Parloa
Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management…
Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management…
What they do: AI Agent Management Platform for automating contact centers (voice + digital) using conversational AI
Founding: Founded circa 2017–2018 in Berlin by Malte Kosub and Stefan Ostwald
Recent funding signal: Announced a $350M Series D led by General Catalyst (company disclosure)
Customers / Verticals: Targets large B2C customers in insurance, travel, retail and telecom
Company Overview
Problem Domain
Contact-center automation and customer service using conversational AI
Founded
2018
Industry
Software Development
Funding Track Record
Series A- March 2023
€20M (~$21M)
Series B- April 2024
$66M
Series D
$350M
Company press release announced Series D and reported valuation
Investor Signal
“Led by General Catalyst in Series D with participation from existing investors including EQT Ventures, Altimeter Capital, Durable Capital Partners and Mosaic Ventures”
Founders
What we do
Join the Team
Director of Security Engineering
RemoteBerlin, DE
Remote • Berlin, DE
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Who you are
12+ years in security, with at least 5 years leading security teams, ideally in product or application security at a SaaS or platform company
Deep hands-on experience securing cloud-native, containerized environments (AWS/GCP, Kubernetes) — you can still roll up your sleeves when it matters
Strong application security background — you understand secure architecture, common vulnerability classes, and how to shift security left without slowing engineering down
Proven detection & response expertise — you've built or significantly improved SOC/detection capabilities and led incident response in production environments
Effective communicator across audiences — you can translate product security risk into business terms for executives and customers, and dive into technical detail with engineers
Familiarity with compliance frameworks (SOC 2, ISO 27001) as they relate to product security controls — you've contributed to audits and customer security reviews, even if GRC ownership sits elsewhere
Genuine curiosity about AI security — experience securing LLM-based systems is a strong plus, but a sharp instinct for emerging risk is what counts
What the job involves
The application process
Recruiter video call → Technical Peer Interview → Expert interview(s) → Bar Raiser
Benefits
Opportunity to build and scale your career at the intersection between sales and product in a dynamic and growing startup on its journey to become the international leader in SaaS platforms for Conversational AI
Be part of a dynamic, driven and international team with flat hierarchies and collaborative company culture and set new industry standards in customer communication
Competitive salary
Training and development budgets which can be used for conferences, attending development courses to ensure continuous professional growth
Flexible working hours and possibility to take additional vacation days
A great company culture with regular team events, games night or other social activities
And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks
Startup jobs. A lot of them.
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Parloa is building the AI platform that enterprises trust with their most important conversations. That trust starts with security — and we need someone to own it entirely
As Director of Security, you won't just manage a team. You'll shape how a fast-scaling AI company thinks about security from the ground up: building the strategy, the culture, and the systems that protect our platform, our customers, and the data they entrust to us
You'll lead our SecOps team within Tech Platform, partner across IS&T and Internal IT, and be the person our customers look to when they need confidence that Parloa takes security as seriously as they do
This is a builder role. If you want to define what security looks like at an AI-native company — not inherit someone else's playbook — this is it
Define and execute the product and platform security strategy — building the programs, tooling, and practices that scale with a fast-growing AI platform
Lead and grow the security team — hiring exceptional talent, developing senior leaders, and fostering a culture where security is every engineer's responsibility
Own application security across the SDLC — embedding secure coding practices, SAST/DAST/SCA tooling, threat modeling, and architectural security reviews into engineering workflows, enabling velocity without compromising safety
Design and implement security architectures for cloud-native applications, Kubernetes workloads, and CI/CD pipelines
Build and run the detection and response program — developing threat detection capabilities, tuning alerting and telemetry, and leading incident investigations, containment, and postmortems with technical rigor
Drive cloud security posture across our AWS/GCP infrastructure, covering identity and access, network segmentation, secrets management, and infrastructure-as-code security
Be Parloa's product security voice in customer engagements — fielding security questionnaires, supporting enterprise due diligence, and translating technical posture into customer confidence
Advance AI-specific security practices — securing LLM pipelines, model interactions, prompt injection surfaces, and data handling across the platform
Collaborate with IS&T on shared boundaries — coordinating on incident escalation, identity systems, and compliance requirements where product and corporate security intersect, without duplicating ownership
Establish security metrics that matter — proving that product security posture is measurably improving, not just maintained
