
ConnexAI is an award-winning Conversational AI platform Designed by a world-class engineering team, ConnexAI's technology enables organizations to maximize profitability, increase revenue and take productivity to new levels. ConnexAI provides cutting-edge, enterprise-grade AI applications including AI Agent, AI Guru, AI Analytics, ASR, AI Voice, and AI Quality. Discover how ConnexAI’s innovative AI-driven platform can transform your CX strategy. Visit our website to arrange a demo.

ConnexAI is an award-winning Conversational AI platform Designed by a world-class engineering team, ConnexAI's technology enables organizations to maximize profitability, increase revenue and take productivity to new levels. ConnexAI provides cutting-edge, enterprise-grade AI applications including AI Agent, AI Guru, AI Analytics, ASR, AI Voice, and AI Quality. Discover how ConnexAI’s innovative AI-driven platform can transform your CX strategy. Visit our website to arrange a demo.
What they do: Enterprise Agentic/Conversational AI platform (AI Agent, AI Analytics, ASR, AI Voice, AI Quality) for customer engagement and workflow automation.
Founding / leadership: Founded in 2013 by brothers Nick Mealey (Founder & CEO) and Richard Mealey (Founder; later listed as CTO).
Funding signal: Reported Series C (Aug 2022) of >£93M (Dealroom) — company also states >$155M; GP Bullhound named as a Series C investor.
Security / compliance: Completed SOC 2 Type 2 assessment (announced Sep 26, 2025).
Scale & recognition: Listed employee count 547; repeatedly recognised in GP Bullhound growth lists and other industry awards.
Customer experience (CX) automation, conversational/agentic AI, and intelligent automation of enterprise workflows.
2013
Software Development
Reported >£93M (Dealroom); company press release also describes the round as >$155M
Described by the company as a minority equity stake.
Latium Tech (investment vehicle of Brian Kennedy) acquired a majority shareholding in 2016; company materials reference Sir Terry Leahy and The William Currie Group in connection with that transaction.
“Series C announced Aug 2022 with GP Bullhound named; earlier 2016 majority shareholding involved Latium Tech (Brian Kennedy), Sir Terry Leahy and The William Currie Group.”
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Job Title: Desktop Support Engineer
Location: Manchester, UK
About the Role:
As a Desktop Support Engineer at ConnexAI, you’ll be key in supporting our internal infrastructure across multiple global offices. Reporting to the Global Head of Infrastructure, you’ll handle day-to-day IT operations, onboarding, and troubleshooting while driving service quality and helping embed a culture of best practice.
Based in our Manchester HQ, you’ll work hands-on with local teams and remotely support international offices to keep everything running smoothly.
What We’re Looking For:
Why Join ConnexAI?
With offices across five continents, ConnexAI is one of the UK’s fastest-growing tech companies. Our Infrastructure team keeps that engine running, delivering secure, reliable systems that support our global operations.
You’ll be part of a hands-on, collaborative team solving real-world challenges, helping shape the tools and processes that support a world-class SaaS platform.