
Luminance is the pioneer in Legal-Grade™ AI, wherever computer meets contract. Using a Mixture of Experts approach - known as the “Panel of Judges” - Luminance brings specialist AI to every…

Luminance is the pioneer in Legal-Grade™ AI, wherever computer meets contract. Using a Mixture of Experts approach - known as the “Panel of Judges” - Luminance brings specialist AI to every…
What they do: Legal-AI platform for contract generation, negotiation, review and post-execution analysis
Founded: 2015
HQ / Origin: Cambridge, United Kingdom
Customers: 700+ organisations in 70+ countries
Recent funding: $75M Series C (early 2025)
Contract lifecycle automation and legal-document analysis
2015
Software Development
$75 million
“Backed by a mix of venture and strategic investors including Point72 Private Investments, March Capital, National Grid Partners, Forestay Capital, RPS Ventures, Schroders Capital, Invoke Capital and Talis Capital”
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This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe.
The Customer Solutions Engineer role offers a unique opportunity to work across Sales, Product and Customer Success, accelerating our customers’ technical teams ability to get connected and unlock the value of Luminance. This role is dedicated to providing a market-leading technical experience for Enterprise customers, enabling them to integrate with our platform faster and with less effort. The ideal candidate will possess a blend of customer-focused skills and a solution mindset, helping customers understand how best to integrate and what solutions we offer to accelerate their success. Excitingly, this role also involves creating scalable resources such as reusable toolkits, SDKs, and comprehensive documentation to meet developers where developers live.
A Customer Solutions Engineer will acquire in-depth knowledge of our AI platform and how it can be effectively integrated into various customer systems. They will work closely with prospective and existing customers to provide expert advice and support, ensuring a seamless and efficient integration process. Collaborating with Account Executives, Product Specialists and Customer Success Managers, the Customer Solutions Engineer will play a crucial role in converting prospects into satisfied, long-term customers.
Responsibilities
Requirements
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