• Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data
• Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels
• Create and implement precise management plans for every project, with attention to transparent communication at all levels
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
• Determine and develop user requirements for systems in production, to ensure maximum usability.

Responsibilities

• Partner with stakeholders to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
• Evaluate, analyse, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
• Develop meaningful and lasting relationships with partners for optimised systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations.

Requirements Required skills and qualifications

• 5+ years of relevant experience.
• Proven analytical abilities.
• Experience in generating process documentation and reports.
• Excellent communication skills, with an ability to translate data into actionable insights.
• Experience is salesforce is preferable.

Preferred Skills And Qualifications

• Bachelor’s degree (or equivalent) in information technology or computer science
• Strong working knowledge of relevant Microsoft applications, including Visio
• Proven ability to manage projects and user testing
• Extensive experience with data visualisation.
• High proficiency in technical writing.

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