Airoha Technology

Airoha Technology is a fabless IC design company and a key subsidiary of MediaTek, focusing on fixed broadband network infrastructure and advanced Artificial Intelligence of Things (AIoT) technologies. With over two decades of experience, Airoha develops high-value, high-margin chips with high entry barriers across four key product lines: Bluetooth® Communication, Fixed Broadband Network, GNSS, and Ethernet. The company's solutions, including TWS headphone chips, fixed broadband network chips, and GNSS receiver chips, rank among the top three worldwide. Airoha leverages its parent company's advanced platforms to ensure seamless integration and interoperability. The company is committed to transforming innovative technologies into customer competitive advantages, aiming to be a valuable partner to its clients.

AIAIoTBluetooth AudioBroadbandEthernetGNSSMediaTekSemiconductorairoha.com

Airoha Technology

AIAIoTBluetooth AudioBroadbandEthernetGNSSMediaTekSemiconductorairoha.com

HQHsinchu

Team Size496

Open Jobs2

Total Funding-

Latest Fundraise4 years ago

Join the Team

Application and Customer Support Engineer - Software

On-SiteSan Jose, CA, US

On-Site • San Jose, CA, US

Teeming tracks opportunities at over 24,000 AI startups, then works with you to find (and land) the one you'll love.

Software Engineer

InternshipBerlin, DE

Internship • Berlin, DE

Technical Writer

Full-timeNovi Sad, RS

Full-time • Novi Sad, RS

Data Scientist

ContractRotterdam, NL

Contract • Rotterdam, NL

Mobile Developer

Full-timeNovi Sad, RS

Full-time • Novi Sad, RS

DevOps Engineer

Full-timeNiš, RS

Full-time • Niš, RS

Frontend Developer

InternshipBerlin, DE

Internship • Berlin, DE

Role Description

Airoha is seeking applicants with solid experience in system engineering for Broadband (G-PON/XGS-PON) products. The chosen candidate will play a crucial technical support role for USA customers, which includes customized feature development, system integration, issue debugging, and on-site customer support. The applicant will also lead cross-functional teams for failure and root cause analysis and implement corrective action measures within the internal teams. Excellent communication skills are required, as the main contact point for project execution, as well as the ability to lead and develop new features and ideas.

Airoha has a successful history of developing Broadband (xDSL and XG(S)PON and GPON) products, and we continue to seek talent with solid system analysis and project leadership skills.

Join us and craft your career!

Key Responsibilities

Learn debug concept of different product types(PON, Ether WAN), and apply to different Airoha platforms (RDK-B, OpenWRT, Prpl)
Clarify the test environment (eq. test equipment, test topology, test cases, test steps)on site, and be able to duplicate customer issues.
Identify customer issues referring to troubleshooting guide.
Follow R&D’s instructions to collect information and logs (eq. Wi-Fi sniffer, FW logs) for investigation.
Cooperate with company operations, including attending exhibitions, product demonstrations, issue clarification, and reference board training.
Write user guide for customer reference and record the debug experiences.
Cooperate with R&D teams in Taiwan, China, and India.

Qualifications

More than 3 Years Broadband Engineering/Customer Support Work Experience.
Experience with Linux environments and networking protocols, including Home Gateway troubleshooting.
Strong communication skills, with the ability to clearly identify customer needs and effectively collaborate with R&D teams in Taiwan, China, and India.
Skilled in logical problem-solving and troubleshooting using technical documentation.
Able to work independently and as part of a team.
Well-organized communication, Wi-Fi knowledge, programming skills (C, C++, etc.), a Master’s degree in Computer Science, and Mandarin language ability are all considered pluses.