
QuantumLoop AI: Revolutionising Primary Care with Intelligent Call Handling At QuantumLoop AI, we understand the daily pressures faced by GP surgeries, PCNs, and ICBs across the NHS. From…

QuantumLoop AI: Revolutionising Primary Care with Intelligent Call Handling At QuantumLoop AI, we understand the daily pressures faced by GP surgeries, PCNs, and ICBs across the NHS. From…
Product: EMMA — AI receptionist for NHS GP surgeries that answers calls and integrates with NHS systems
Focus: Primary care / NHS GP practices
Compliance: MHRA Class I registration; DTAC and DSPT compliant; Cyber Essentials Plus and SOC2 infrastructure
HQ: London, England
Primary care access and telephony workload for GP surgeries within the NHS
2024
Healthtech
Listed on public profiles with obfuscated details
About Quantumloopai QuantumLoopAI is transforming how patients access healthcare. Our AI-powered reception system, EMMA, serves millions of patients, helping GP surgeries manage demand, reduce phone queues, and ensure patients get the right care at the right time. Backed by leading healthcare investors and working with stakeholders across England, we are building the future of primary care access. As we prepare for our Series A and expand our team, we are looking for exceptional people who want to make a genuine difference to healthcare.
About The Role As our AI/ML & Prompt Engineer, you will own the intelligence behind EMMA — the LLM and RAG systems that power our chatbot, voice agent and telephony services. You will design, build and optimise the AI models and prompt architectures that allow EMMA to understand patient needs, retrieve accurate clinical information, and respond naturally across text and voice channels. This is a hands-on, high-impact role where your work will directly shape patient outcomes across hundreds of GP surgeries.
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What You Will Do
Requirements ESSENTIAL
DESIRABLE
LOGISTICS
Benefits WHAT WE OFFER
How We Are Different At QuantumLoopAI, you will join a team that is genuinely improving primary care. We move fast, take ownership, and celebrate wins together. Our culture values:
DIVERSITY AND INCLUSION
We believe diverse teams build better products. We welcome applications from candidates of all backgrounds, and we are committed to creating an inclusive environment where everyone can do their best work. If you are excited about this role but do not meet every requirement, we would still love to hear from you.
RECRUITMENT SAFETY NOTICE
QuantumLoopAI will never ask candidates for payment or sensitive financial information during the recruitment process. All official communications come from @quantumloopai.com email addresses.
COME WORK WITH US
We would love to hear from you. Questions about this role? Contact careers@quantumloopai.com