
Hello Patient is transforming healthcare communication through advanced conversational AI. After spending 3.5 years scaling Carbon Health's technology during its hypergrowth, our founding team witnessed firsthand how much clinical time gets wasted on basic communication—great clinicians buried in administrative work, patients frustrated by missed connections and phone tag. Our enterprise-grade AI platform proactively engages patients through perfectly timed calls and texts, naturally resolving complex interactions end-to-end—from patient acquisition and scheduling to retention. Built with security and compliance at its core, our technology integrates seamlessly with existing healthcare infrastructure to deliver 24/7 patient engagement while enabling staff to focus on what matters most: providing exceptional care. Backed by 8VC, we're building the future of healthcare communication, one conversation at a time.

Hello Patient is transforming healthcare communication through advanced conversational AI. After spending 3.5 years scaling Carbon Health's technology during its hypergrowth, our founding team witnessed firsthand how much clinical time gets wasted on basic communication—great clinicians buried in administrative work, patients frustrated by missed connections and phone tag. Our enterprise-grade AI platform proactively engages patients through perfectly timed calls and texts, naturally resolving complex interactions end-to-end—from patient acquisition and scheduling to retention. Built with security and compliance at its core, our technology integrates seamlessly with existing healthcare infrastructure to deliver 24/7 patient engagement while enabling staff to focus on what matters most: providing exceptional care. Backed by 8VC, we're building the future of healthcare communication, one conversation at a time.
What they do: AI-powered patient engagement that automates voice, text and chat for high-volume healthcare operations
Founded & HQ: Founded 2024; headquartered in Austin, Texas
Funding: Seed $6.3M (announced Jan 1, 2025); Series A led by Scale Venture Partners (company reports $22.5M; Crunchbase lists Series A dated Sep 5, 2025)
Integrations & compliance: Integrates with EHR/CRM systems; positions itself as HIPAA- and SOC 2-compliant
Founding team: Co-founders Alex Cohen (CEO) and Nick/Nicholas DeRobertis (CTO)
Administrative burden and patient communication gaps in high-volume healthcare operations
2024
Technology, Information and Internet
$6.3M
Company announced a $6.3M seed round on Jan 1, 2025; Crunchbase shows a seed date of Oct 31, 2024.
$22.5M (company announcement; third-party report cites $20M)
Hello Patient announced a Series A described as $22.5M led by Scale Venture Partners; a TechCrunch report cited a $20M Series A in the same timeframe.
“Series A led by Scale Venture Partners; seed led by 8VC. Additional participating investors reported across rounds include REMUS Capital, Bling Capital, Max Ventures, Flex Capital, FirstLook Partners and Alumni Ventures.”
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About The Role Hello Patient is hiring a technical, high-agency Product Manager to own the end-to-end delivery of AI agents in real customer environments.
We build AI-powered voice, sms, and chat agents that integrate deeply into how healthcare practices actually operate. Every new customer deployment is a product launch—new workflows, new edge cases, new integration requirements, new ways the agent needs to behave in the real world. This role exists to own that launch from scoping through go-live.
How we build agents: Our Conversational Designers are the builders. They craft agent behavior, gather requirements directly from customers, design conversation flows, and ship working agents—much like engineers ship code. This PM role doesn't build agents. It owns everything else that needs to happen for a launch to succeed: scoping net-new integrations, managing cross-functional dependencies, driving timeline and scope decisions, coordinating across teams, and ensuring the full deployment lands successfully.
You'll work alongside Conversational Designers and Customer Engineers as peers, owning the work around the edges while they own the core build. Your job is to make sure all the pieces come together and to turn unknown territory into repeatable playbooks.
What You'll Do
Own launches, not projects
Drive zero-to-one execution
Work alongside Conversational Design and Customer Engineering
Build toward repeatability
What We're Looking For
Must Have
Nice To Have
Compensation Base salary: $140K–$180K
Equity: Meaningful ownership in a fast-growing healthtech startup
About Hello Patient Hello Patient is transforming healthcare communication through advanced conversational AI. Our founding team spent 3.5 years scaling Carbon Health's technology during hypergrowth, where we saw firsthand how much clinical time gets wasted on basic communication, leading to great providers buried in admin work, patients stuck in phone tag.
Our AI platform proactively engages patients through perfectly timed calls and texts, resolving complex interactions end-to-end—from scheduling to billing to retention. Built with security and compliance at its core, our technology integrates with existing healthcare infrastructure to deliver 24/7 patient engagement.
Backed by Scale and 8VC, we're building the future of healthcare communication, one conversation at a time.